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Introduction to Stairlifts

A stairlift offers a simple, independent solution: with just the press of a button, it carries you safely and comfortably between floors, restoring confidence and ease in your own home.

Powered by a quiet motor housed in a chair or platform, it glides along the stairs to help you move freely, without strain or worry. But finding the right stairlift isn’t just about choosing a machine. It’s about finding the right support for your lifestyle, health, and home environment.

Every individual has unique needs, and the best stairlifts are tailored to meet them. That’s why each part of the buying journey deserves careful consideration from understanding how they work, to selecting features that match your comfort and preferences.

 

Types of Stairlifts

Straight stairlifts 

A straight stairlift is a simple, effective solution for those with a standard, uninterrupted staircase. With no curves or landings to navigate, this type of lift offers a straightforward way to move between floors, often with less time, cost, and complexity.

Cost: Straight stairlifts are typically the most cost-effective option. Because they don’t require customisation for curves or corners, they’re more affordable and readily available.

Installation: Thanks to the no-fuss rail design, straight stairlifts can be quickly set-up, within just a few hours. This allows you to make quick updates to your home minimising disruptions to your day. 

Durability and maintenance: The simple structure of a straight stairlift makes it easy to care for. With regular check-ups and a little maintenance now and then, these lifts are designed to stay reliable and smooth-running for years.

Space requirements: Straight stairlifts are designed to be slim and unobtrusive. They fit closely to the wall, leaving plenty of room for others to use the stairs comfortably. If space is limited, this option is ideal.

 

Curved Stairlifts

Curved stairlifts are the ideal solution for staircases with bends, corners, or intermediate landings. Thoughtfully customised to fit your staircase exactly, they provide smooth, secure travel no matter the twists and turns.

Cost: Because every curved stairlift is uniquely engineered, they typically come with a higher price tag than straight models. The cost reflects the careful planning and custom design required to match the shape of your staircase, but for many homes, they’re the only option that fits safely and comfortably.

Installation: Unlike an off-the-shelf solution, curved stairlifts can take a longer time to get due to bespoke manufacturing. This may mean it can take a little longer to see your stairlift in action, but you will have a seamless fit in your home and your routine. 

Durability and maintenance: Curved stairlifts are built to be just as dependable as their straight counterparts. Because the track design is more complex, they may need slightly more maintenance over time, but with regular care, they offer long-term reliability and comfort.

Space requirements: One of the greatest advantages of a curved stairlift is its tailored design. It’s made to fit your home, not the other way around. A curved stairlift can be designed to make the most of your space while matching your home decor.

 

Outdoor Stairlifts

While stairlifts are often associated with indoor use, they’re not limited to it. Outdoor stairlifts provide a safe and reliable way to navigate steps in your garden, or patio, ensuring your entire home, inside and out, remains accessible.

Cost: Because they’re built to withstand changing weather conditions, outdoor stairlifts tend to cost more than their indoor counterparts. The extra durability is well worth the investment for those who value independence outdoors.

Installation: Installation is typically straightforward, but outdoor stairlifts may require precise engineering to ensure each component is weather-resistant and securely fixed. Whether your steps are even, sloped, or irregular, there are outdoor stairlifts designed to work with the natural landscape of your garden.

Durability and maintenance: Outdoor stairlifts are among the most robust models available. Designed to handle everything the British weather can throw at them, they’ll last for years with routine maintenance, especially during harsh seasons, when a quick check-up can prevent any weather-related wear.

Space requirements: These stairlifts are thoughtfully designed to fit neatly along outdoor steps without intruding on your garden or pathway. They allow for safe movement without compromising space or aesthetics. While more fixed in place than indoor lifts, they offer long-term outdoor freedom, in rain and shine.

 

Perch Lifts

Perch stairlifts are a supportive option for those who have difficulty bending their knees or sitting down comfortably. Instead of a full seated position, they allow the user to travel in a semi-standing “perch” posture. They're also ideal for homes with narrow staircases where a traditional stairlift may not fit.

Cost: Perch stairlifts are often mid-priced, costing not much more than a straight stairlift. 

Installation: While still relatively quick to install, perch stairlifts do require some additional tailoring to match your height and staircase layout. With this personalised set-up, you can expect a slight delay, but one that ensures maximum comfort and safety.

Durability and maintenance: These stairlifts are built to last and require only routine care. Occasional maintenance and regular check-ups will help keep everything running smoothly, just like with any other model.

Space requirements: One of the key benefits of a perch stairlift is its space-saving design. Because the user remains partially standing, the unit takes up less room, making it perfect for narrow or steep staircases where traditional seated lifts may not be suitable.

 

Wheelchair stairlifts

Wheelchair stairlifts, also known as platform lifts, are designed to carry a wheelchair user safely between levels without the need to transfer out of their chair. These lifts offer independence, comfort, and accessibility for individuals with limited mobility, particularly in multi-level homes.

Cost: Wheelchair stairlifts are typically the most expensive option due to their size, weight capacity, and engineering. The cost reflects their robust design and the high level of customisation needed to ensure safety, reliability, and ease of use for wheelchair users.
Installation: Installation can be more complex than standard stairlifts, often requiring structural adjustments or additional space to support the larger platform and safety features.

Durability and maintenance: Built for strength and stability, wheelchair stairlifts are highly durable. They benefit from more frequent maintenance checks to keep all systems running safely and efficiently.

Space requirements: Due to the platform size, wheelchair stairlifts need significantly more space than traditional models. However, many designs now offer folding platforms and compact rail systems to reduce their footprint when not in use.

 

Key Considerations When Buying a Stairlift

Choosing the right stairlift isn’t just about picking the most popular model. It’s about thoughtfully matching the features of each type of stairlift with your unique needs, home layout, and lifestyle.

Mobility requirements: Start by thinking about your mobility. If sitting or standing for long periods is difficult, a perch stairlift may offer the ideal solution, allowing you to travel in a more comfortable, semi-standing position. For those who use a wheelchair full- or part-time, a platform or wheelchair stairlift will allow you to stay in your chair during use.

Staircase layouts: As mentioned earlier, not all staircases are the same. While some are straight, others may have turns, landings, or more complex layouts. A curved stairlift can be custom-built to fit your specific staircase, ensuring safe and smooth travel along every bend.

Weight capacity: Stairlifts can be customised to meet different weight requirements. If additional support is needed, there are models designed with wider seats, reinforced frames, and higher weight capacities to ensure comfort, stability, and long-term durability.

Battery life: Most stairlifts operate on rechargeable batteries that typically last between two and five years. When choosing a stairlift, consider where the charging point will be located and whether it suits your daily routine. It’s important that the stairlift can charge in the position where it will most often be at rest.

 

Customisation and Features

While choosing the right stairlift starts with your specific mobility needs, there are also a few extras to consider. These features can enhance your comfort, convenience, and the overall look of your stairlift.

Upholstery choices: Some stairlift models offer a range of upholstery and colour options. You may be able to choose the fabric, texture, and even the paint colour of the rail, allowing the stairlift to blend more naturally with your home’s interior style.

Footrest accessories: Most stairlifts include a footrest platform for comfort and support. These can often be manually or automatically folded away when not in use to save space. For those with limited mobility, a powered footrest option can lift and lower the platform automatically, removing the need to bend down.

Remote controls: Remote controls let you call the stairlift to your floor or send it to another level when not in use. It’s often helpful to have one remote at the top and one at the bottom of the stairs, making it more convenient for multiple users or for caregivers to assist.

Folding rail option: If your staircase ends near a doorway or in a tight space, a folding rail can be a valuable addition. This rail section lifts up and out of the way when not in use, preventing any obstruction or tripping hazard at the bottom of the stairs. Some models offer a manual fold, while others can be powered for ease of use.

 

Safety Features

When it comes to stairlifts, safety is everything. These key features are designed to keep you secure and confident during every ride:

Stair tread attachment: The rail attaches directly to the steps, not the wall, ensuring a stable and secure installation that won’t shift over time.

Seatbelt options: From simple horizontal belts to diagonal, retractable, or even five-point harnesses, there are options to suit your comfort and support needs.

Swivel seat: A swivel function allows the seat to turn safely at the top or bottom of the stairs, making it easier to step off without twisting or losing balance.

Battery backup: Power cuts can happen unexpectedly, so a battery backup can ensure your stairlift will continue to work, thanks to a built-in battery, so you’ll never be left stranded.

Smooth start and stop: A gentle, controlled motion prevents any jolting, giving you a more comfortable and secure ride.

Obstacle detection: Sensors along the lift track detect any items in the way and will automatically stop the stairlift to avoid accidents or damage.

 

Cost Considerations

When planning for a stairlift, cost is a key factor, but there are several options and support schemes that can make the process more affordable and accessible.

New vs. Second-Hand Stairlifts

New stairlifts offer peace of mind with full warranties, modern features, and guaranteed performance right out of the box. However, if budget is a concern, pre-owned stairlifts can be a smart alternative. A good quality used model can still deliver excellent reliability, especially if refurbished by a trusted provider. Many suppliers also offer the option to upgrade seat styles or controls, giving you a personalised and affordable solution. Just be sure to check the condition and service history before purchase.

Grants and Funding

If you’re eligible, a stairlift grant from your local council may help reduce or fully cover the cost. These grants are means-tested and provided when the stairlift is deemed necessary to improve your independence and quality of life at home. Speak to your local authority to explore whether you qualify and how to apply.

VAT Relief

There are two main ways to reduce VAT when purchasing a stairlift:

• 0% VAT exemption: Available if the user has a disability or chronic medical condition that significantly impacts daily activities. This includes conditions such as arthritis, osteoporosis, or heart disease. A medical certificate is usually required.
• 5% VAT relief: For individuals over 60 who don’t qualify for full exemption, a reduced VAT rate of 5% can still apply. This only covers stairlifts for domestic, personal use.
  

 

Installation Process

Installation Time: Stairlift installations are generally quick and tidy. Straight stairlifts can often be fitted in just a few hours, while curved or more complex models may take a little longer. Most reputable installers will work efficiently to minimise disruption.

Home Assessment: Before installation, a professional will visit your home to carry out a full assessment. This ensures your stairlift will be tailored to the layout of your stairs and your specific mobility needs. Measurements, weight capacity, and user comfort are all considered to deliver a safe and practical fit.

 

Maintenance and Warranty

Stairlifts are a safe, dependable solution for navigating stairs, but like any mechanical equipment, they require regular maintenance to remain in top condition. Proper upkeep not only ensures the stairlift continues to function smoothly, but also keeps all users safe. 
Routine self-checks and adherence to the manufacturer's maintenance guidelines are essential. Key aspects to monitor include ensuring that all components are securely fastened, keeping the tracks free from dust or debris, and confirming that safety features are working as intended.

It is also strongly recommended that a qualified technician performs a comprehensive inspection at least once a year. This professional check will assess the overall condition of the stairlift, identify any early signs of wear, and carry out any necessary adjustments or repairs to maintain both safety and performance.

Many new stairlifts come with a one-year warranty as standard, while extended warranties may be available for added peace of mind. Be sure to ask about what’s included, such as parts, labour, and emergency callouts.

 

Stairlift Manufacturers

Handicare

Handicare offers a diverse selection of stairlifts, from simple straight models to more customised solutions for complex staircases. Their products are engineered for both comfort and ease of use, and they’re a popular choice among individuals seeking a tailored approach to mobility.

 

TKE (Thyssenkrupp) / Access BDD

TKE specialises in durable stairlifts that integrate advanced engineering with high safety standards. Whether for straight or curved stairs, their solutions are designed to blend seamlessly with the home while providing long-term reliability.

 

OTO

OTO specialises in durable stairlifts that integrate advanced engineering with high safety standards. Whether for straight or curved stairs, their solutions are designed to blend seamlessly with the home while providing long-term reliability.

 

Platinium

With a long standing reputation, Platinum offers a broad range of stairlifts that combine engineering excellence with a focus on user comfort and safety. Known for their quality craftsmanship, Platinum  stairlifts are trusted by homeowners worldwide.

 

Company	Price range	Warranty (up to)	Trustpilot rating
Platinium	£1,800 – £9,000	1 year	4.7/5
Handicare	£2,000 – £7,200+	2 years	4.2/5
OTO	£4,500.-£7,500	1 year	4.5/5
TKE	£1,750 – £5,600	Lifetime warranty	4.6/5

 

Common Misconceptions

Myth: Stairlifts are only for the elderly. 
Fact: While many seniors benefit from stairlifts, people of all ages with mobility issues, injuries, or disabilities can navigate stairs using lifts safely. 

Myth: Stairlifts are too expensive. 
Fact: Stairlifts can be subject to financing options, help from the government, and excluded from VAT, which means the final cost can become more affordable.

Myth: Stairlifts require major home renovations. 
Fact: Most stairlifts can be installed quickly and efficiently, tucked into the stairs themselves. This also means removal when leaving the home is just as non-disruptive. 

Myth: Stairlifts need too much space. 
Fact: Stairlifts will be installed to fit your home, not the other way around. Many models will have foldable seats and footrests, allowing other household members to use the stairs unobstructed. 

Myth: Stairlifts use a lot of electricity. 
Fact: With the cost of living crisis, investing in a powered machine can be concerning. Stairlifts are designed to be energy-efficient and use minimal electricity. They also plug into a standard outfit. 

 

Stairlift Removal

There may come a time when a stairlift is no longer needed. Removal is generally straightforward and handled by the original installer or another service provider. Since the lift is fixed to the stairs, not the wall, removal usually leaves little or no trace. If you’re considering resale or donation, many companies offer buy-back schemes or refurbishment services to extend the lift’s life for someone else in need.

 

Choosing the Right Stairlift for You

Choosing a stairlift is a personal decision, one that can have a big impact on your comfort, confidence, and daily routine. With so many types and features available, there’s a solution to suit every home and every set of needs, whether you’re dealing with a straight staircase, tight corners, or outdoor steps.

By taking the time to understand your options, considering your mobility, space, and preferences, and knowing what support is available, from grants and VAT relief to tailored installations – you can find a stairlift that truly fits your life. With expert advice and careful planning, the right stairlift can help you move freely around your home, safely and independently, for years to come.

If you’re ready to explore your options, speak to a reputable stairlift supplier for a friendly, no-obligation assessment and take the first step towards easier living.